Receiving Requirements
Packing List Requirements
To ensure accuracy, all shipments must be accompanied by a complete and accurate Packing List. The Packing List must clearly list the following information for each line item shipped:
Vendor Order Number
Product Code/VSN
Customer PO #
Homemakers sku number
Product Name / Description
Quantity Ordered
Quantity Allocated (Shipped)
Quantity on Backorder (BO), if applicable
Weight Allocated (by line item or total, as applicable)
Cube Allocated (by line item or total, as applicable)
Additional Requirements
All quantities, weights, and cube measurements must be accurate and legible.
Partial shipments must clearly identify allocated vs. backordered quantities.
Packing lists missing required information may result in receiving delays, chargebacks, or shipment refusal.
Appointments
Possible Charges for Missed, Late, or Canceled Appointments
ASNs or Packing List should be received a minimum 24 hours prior to the trailer’s arrival at the Homemakers receiving docks. Any trailer arriving prior to an ASN being received may be subject to delay while paperwork is processed and may result in a vendor chargeback and/or be required to reschedule.
Additional causes for vendor chargebacks may include missed, late, or cancelled receiving appointments.
All deliveries must have a scheduled receiving appointment unless prior approval is given.
Appointments are for a specific date and time window and are handled on a first-come, first-served basis within that window. Early arrivals may be required to wait until their scheduled appointment time.
Check-In and Required Paperwork
Drivers are responsible for knowing their appointment ID prior to arrival.
Upon arrival, drivers must check in according to facility procedures and provide their appointment ID.
Drivers must arrive with complete and accurate paperwork representing the goods on the truck. Required documents include, but are not limited to, the packing list and bill of lading (if applicable).
All paperwork must match the scheduled appointment and shipment details. Missing, incomplete, or incorrect paperwork may result in delays, refusal of the load, or additional administrative fees.
How to use our QR code docking system
When entering our receiving area you will see a large sign with a QR code. Scan the QR code with your device. Enter your appointment number. Once entered, you will be directed to which dock door to which you need to back up.