Compliance and Audits
Homemakers reserves the right to audit vendor compliance with these terms and conditions. Vendors must cooperate with audits, including product documents, system adherence, and product samples upon request.
Chargebacks:
Receiving
ASNs or Packing List should be received a minimum 24 hours prior to the trailer’s arrival at the Homemakers receiving docks. Any trailer arriving prior to an ASN being received may be subject to delay while paperwork is processed and may result in a vendor chargeback.
Additional causes for vendor chargebacks may include missed, late, or cancelled receiving appointments.
POs
Incorrect shipments/overages and any deviation in a shipment from a PO is subject to a vendor chargeback or a cost realignment.
Homemakers requires 30-day advance notice of any discontinued product. All purchase order line items canceled due to non-communicated discontinued or out of stock merchandise will be subject to vendor chargebacks. If unable to even out current inventory, Homemakers will charge for loss of cost.
Returns/Repairs
· If a customer opts to keep the product in exchange for partial credit, replacement of parts, service or repair, any costs incurred by Homemakers in these situations will be subject to vendor chargeback.